Contact us within the return period. We will issue you a Return Merchandise Authorization (RMA) to place on the outside of the box. All merchandise must be shipped back in its original packaging. We will make arrangements for the MOJACK to be picked up by a national carrier.
Within thirty (30) days of the date that you received your MOJACK.
This is at our discretion. If receiving a refund, please allow 4 weeks for the credit to process to your account. Return Service Fees will be deducted from the value of your refund.
No
Yes. Returns and refunds impose an extra workload on our part. Rather than pass this cost onto the consumer through higher product prices, we are consistent with others within our industry by requiring nominal service fees in the event of returns. The service fee is 20%.
Questions? Contact us